Shipping & Exchange

a. We provide support for returning the product. However, the customer is responsible for any costs incurred in packaging or returning the product.
b. If you are sending back the product, the risk of loss is with you. Proof of postage is not proof of delivery, and we strongly advise you to send your package by recorded delivery, registered post, or courier

RESPONSE TIME
a. Refunds are usually processed within 14 business days after completing quality checks on the returned product.
b. Refunds are usually processed within 14 business days after verifying the refund request's veracity.
c. The refund period may also depend on various banking and payment channels, and we will not be liable for any errors or delays in a refund due to banks or third-party service providers.

EXCHANGES
We do not currently offer exchanges. If you wish to exchange an item, please return it for a refund and place a new order.

DAMAGED OR DEFECTIVE ITEMS:
If you receive a damaged or defective item, please email us at contact@theweddinghymns.com within 7 days of receiving your order. We will provide you with instructions on how to return the item for a refund or replacement.

CONTACT:
If you have any questions or concerns about our return and refund policy, please contact us at contact@theweddinghymns.com. Our team will be happy to assist you.